Self-Service Order Management
Give your customers full control over their ordering process. With Foundation’s self-service order management, customers can place new orders, review past orders, and track shipments—all without needing to contact your support team. Simplify reordering, provide access to their order history, and make it easy for customers to manage their own purchases.
Custom Pricing and Catalogs
Every customer is different. Foundation’s B2B Portal allows you to offer customized catalogs and customer-specific pricing, ensuring that each client sees the products and pricing tailored to their business. With built-in support for tiered pricing, volume discounts, and personalized offers, you can build stronger relationships and provide a more relevant buying experience for each customer.
Real-Time Inventory and Product Availability
Foundation’s B2B Portal is fully integrated with your inventory management system, providing customers with real-time updates on product availability. Whether they’re checking stock levels, viewing delivery times, or exploring new products, customers can trust that the information they’re seeing is accurate and current.
Order Tracking and Status Updates
With Foundation, customers can track their orders from the moment they place them until delivery. The portal offers real-time status updates, shipping information, and notifications at each stage of the order’s journey, giving customers peace of mind and reducing inquiries about order status.
Role-Based Access for Team Collaboration
Foundation’s B2B Portal allows customers to manage access for different users within their organization, providing role-based permissions for ordering, catalog viewing, and pricing. Enable procurement teams, managers, and other departments to collaborate and place orders with full visibility, streamlining the purchasing process within your customers’ organizations.
